Update
Dear Customer,
First of all, we would like to offer our sincere apologies for any delays you may currently be experiencing in the delivery of your parcel. Due to the busiest December period on record, with a prolonged aftermath, combined with extreme winter weather conditions, we have faced operational challenges. As a result, sorting errors or shipment rescheduling may occur.
We would like to assure you that we are working with maximum effort to normalize the situation as quickly as possible. The outlook is positive, although it will take some time before all processes are fully restored.
We understand that you would like to stay informed about the status of your delivery. If a sorting error has occurred, you will automatically receive a notification from us as soon as it has been resolved. Until then, we are unfortunately unable to provide a detailed status update. We sincerely thank you for your patience and understanding and are doing everything we can to ensure that you receive your parcel as soon as possible.
Thank you for your understanding.
Dynalogic Benelux BV